Tuesday, 7 August 2012

A Balanced Argument?

Do rights depend on responsibilities? Is the NHS really that bad? Do we really want a healthcare partnership between ourselves as patients and NHS staff?

I may be unpopular in saying so but I strongly believe that campaigning in healthcare could become much more effective if the issues at stake are presented in a balanced way with perspective, rational and sensitivity.

Daily Mail headlines sell papers but don't get doctors, nurses and other NHS staff on board. They shock the public and lodge the cause in the nations mind, but just foster defensiveness among staff. For change to really happen, both sides of the "team" need to be onboard and to use the phrase "ready, willing and able".

Demanding change and expecting that to be achieved entirely through the efforts of one party of the partnership is not only unfair but illogical and ineffective. The results will not be lasting or embraced.

As an organisation the NHS is impressive. It delivers an excellent service to the vast majority of patients it serves. As much as we feel entitles to expectations of the NHS, the NHS can expect things of us. Acknowledging these responsibilities that cement a successful partnership is fundamental.

The work of charities is amazing, and very much a necessity for millions of people across the country but they can achieve better results for their members if they present a balanced argument, showcase good work and deliver their messages in such a way as not to isolate and loose the vital support of the staff they are trying to influence.

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